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About Us
About Us
 
1 Why create a account?
 
Before you place an order, you need to have a account. It's quick and easy to create an account and there are many advantages to having one.
 
An account allows you to securely store and keep track of all your order information, making purchases on Crazybuyboxes.com simple and safe.
 
Your account also makes it easy to check the status of any order, contact Customer Service, store your personal shipping address or payment information and save items you like to your Shopping Cart.
 
 
2 Benefits of Having an Account
 
A account makes it easy to keep track of all your past and current order information as well as your presence on our site.  Register for an account today and enjoy the following features and services:
 
A full snapshot of all orders you’ve ever placed
 Check and monitor order status from the time you placed the order to the time it is shipped.
In-stock notices: Arrange to be notified by email when the product you want is back in stock.
Track and edit your product reviews Track and monitor your Customer Service requests and never lose track of a request.
 
 
3 How can I order from our website?
 
Shopping with us is designed to be quick, convenient and easy. Just follow these simple steps to create an account, fill your cart and check out. You’ll be enjoying amazing prices on our merchandise in no time!
 
1. Sign in or register for free.
 
2. Search or browse products, and add anything you like to your personal shopping cart.
 
Type a number in the quantity box and click "Add to cart".
 
You can remove items or adjust the quantities later if you change your mind.
 
Products you've added to your shopping cart are saved there while you looking at more items. Your cart is even saved for next time if you log out or accidentally close your browser.
 
3. Find the "Estimate Shipping Costs" tool on the Shopping Cart page and enter your location to see your estimated order total with shipping costs.
 
4. When you’re ready to purchase, click "Proceed to Checkout" and enter your shipping and payment information.
 
 
5. Once your payment has been confirmed, we will send you an email notification and begin processing your order for shipment.
 
4 Do you offer a product warranty?
 
Please chooses products based on their excellent designs and proven reliability. In this sense, we guarantee that all products on our site are of the highest quality.
 
 
We check all orders during the packing stage to make sure that the right accessories are included and that any adapters included are correct for your country.
 
All our items have passed a quality check at the factory, but we go above and beyond that. Our own Quality Assurance team makes sure every item we ship functions correctly before they are packed and sent to you.
 
 
For more information regarding specific product returns and warranties, please view our Return Policy.
 
5 Viewing Prices in Different Currencies
 
The default currency display on Wishinkbox.com will be US dollars, but you can easily set it to any of the following currencies:
 
- US Dollar (US$)
- Euro (€)
- British Pound (£)
- Canadian Dollar (CA$)
- Australian Dollar (AU$)
- Swiss Franc (CHF)
- Hong Kong Dollar (HK$)
 
Q: How can I change the currency displayed?
 
Look for the currency drop-down menu at the top center of any page. Hold your mouse over the currency symbol to see a drop-down menu of all available currencies.
 
Or, on the product page, you can switch currencies by pointing the mouse at the currency symbol next to the item's price and selecting the currency you want.
 
 
6 Can it ship to my country?
 
It ships to virtually every country in the world, regardless if you are an individual ordering a single item or a business customer making a large order. If you want to make sure we ship to you, please view the helpful list of all the countries we ship to.
 
7 Will I need to pay customs fees on my order?
 
No hidden charges or taxes are added to your purchase from our website . However, since we are a Chinese company, the orders we send you will be considered imports and may be taxed depending on the total value of your order, the type of product, or your country’s rules. If taxes do apply, you will likely be asked to pay on delivery.
 
Our Policy
 
Customs duties or import taxes may be applied once a package reaches its destination country. When ordering from our website, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Title and risk of loss for items ordered will transfer to the recipient upon delivery to the common carrier in China/Hong Kong.
 
Resellers and dropshippers:
Please ensure you abide by tax rules and other regulations for selling goods in your home country and the destination country, and that you inform customers of any taxes they may be required to pay on delivery.
 
8 Do I have to provide a phone number when ordering?
 
If you place an order with us, we will ask for a phone number along with your shipping address information. Your phone number is needed just in case we or the shipping carrier need to reach you regarding your order.
 
We will use your phone number strictly for the purpose of contacting you with urgent issues related to your order, and we never share your personal information with third parties.
 
9 Can you ship to a PO Box?
 
Most of our couriers cannot deliver to PO Box addresses. Please make sure to provide a complete street address in order to ensure the safe and speedy delivery of your package.
 
10 Is it safe to shop at website ?
 
At website, we do everything possible to ensure the safety and privacy of all our customers' information. We never store your payment information on our website and we never disclose or sell your information to third parties.  We offer a variety of payments methods for your convenience and security, including PayPal, internationally known for being secure and trustworthy.
 
11 After payment, how can I check the status of my order?
 
During the process of purchase, you should receive several emails from us. There will be an email confirming your order information,and we will also email you the tracking number after we ship out your order.
 
You also can log in your website account to check status of all of your orders.
 
You can also contact with our online salesman or customer service representative to get help.